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Clients details

  • All details about your clients as well as client profiles like pensioner, staff, Spca  etc.
  • These profiles can be linked to discount profiles.
  • You can distinguish between account clients and cash clients.
Screenshot of a customer in Vetmaster

Patient details

  • All about the patients details. We also make provision for syndicates.
  • Notes about the patients.
  • Warnings, vaccinations, reminders about chronic medicine as well as repeat treatments.
Bouvier dog photo


  • List of diagnosis which is changeable according to the practice
  • List of protocols which is connected to a diagnosis
  • Prescribed treatments and reminders
Dog at the vet photo


  • Protocols set for a treatment.
  • Treatment uses stock and services.
  • Reminders allocated to certain treatments.
Cat at the vet photo

Stock control

  • Easy to set up and includes barcodes, branch allocation, batch numbers, prescription labels, fall out dates.
  • Ordering of stock with ordering wizard.
  • Goods received.
  • Exchange between branches.
  • Stock take and control.
  • Link with suppliers of choice.
Pet dog food


  • Accounting system up to cash book.
  • Link with Pastel.
  • Credit notes.
  • Debit notes.
  • Invoices.
  • Accounts.
  • Statements.
Bull terrier with glasses photo


  • Every day in-house.
  • Every day to our vault in the cloud – free.
dog with glasses photo


  • Sms to client groups or patient groups.
  • Push technology.
  • Reminders.
  • E-mails.
  • Specials.
Beagle dog with glasses

Practice management

  • Control stock.
  • Control work force.
  • Control cash flow.
  • Audit trail in back ground to prevent fraud.
  • Cash up every shift.
  • Link with e-wallet.
  • Turn over.
Screenshot of Practice info in Vetmaster


  • One animal and many owners.
  • Invoices are split per owner.
  • Notes and treatments are per animal.
Horse photo

Small & Large Animal practices

  • Fits all type of practices.
  • Wild, farmers stock and small pets
  • Tablet to see farmers – only Android.
Cute photo of cat and pig cuddling

Grooming Parlour

  • Complete grooming parlour system which can use the Vetmaster database and run as a branch.
Dog getting a shave photo

Loyalty system

  • Caters for amount of money per point like Clicks system.
  • Caters for 2 products for 1 – like Woolworths system.
  • Complete customisation per practice
Customer loyalty photo


  • Complete set of pre-set reports.
  • You may build your own reports.
  • We will help you build a report if needed.
Photo of graph


  • This is the heart of the system.
  • Make appointments per “resource” which is like vet, theatre, grooming parlour etc.
  • Make appointment per client or per pet.
  • Que the patient.
  • Mange the patient in hospital.
  • See in appointment when vet has released the patient for payment.
Screenshot of appointment book in Vetmaster


  • Idexx test machine.
  • X-rays.
  • Pastel.
  • Umbrella thorn tree debt database.
  • Online Shop.
  • App for your own practice.
  • Tablet — Mobi-vetmaster.
  • NetCash  PayNow
Xray of dog

Multi branches

  • Needs internet.
  • As many branches as you want all on one database
  • Clients and patients are central but stock and services are per branch.
Photo of Boxer dog

Hardware requirements

  • Windows operating system
  • Windows 10 Pro or higher
  • Server at least 8 gig ram
  • Bar-code readers
  • Label Printers
  • Slip Printers
  • Any laser printer compatible with Windows 10
Photo of different screens